We at Garment Repair App, LLC
respect the privacy of everyone who uses our apps, website, and all related
services which we may provide to you from time to time ("Products").
In this document we refer to Garment Repair App, LLC as "GRA",
"we", "us" or "our" and we
refer to you as "you" and "your".
This document, the
"Privacy Policy", explains how we collect, process and store any
personal data belonging to you, meaning information about you which is
personally identifiable such as your name, address, telephone number or email
address. Such information is referred to throughout this policy as
"Personal Information" or "data".
By accessing and/or using our
Products you consent to us collecting, processing, storing and sharing your
Personal Information in the ways set out in this Privacy Policy. If you have
any concerns about providing data to us or having it used in any manner
permitted in this Privacy Policy you should not use our Products. As set out in
the terms and conditions relating to our Products, you must be at least 13
years old to access and use our Products.
We are a company named Garment
Repair App, LLC. We are located in the Pacific Northwest of the United States
of America and we are headquartered at 1106 Harding Street, Richland, Washington
99352.
We may collect and process the
following data about you:
·
information that
you provide us with when you fill in forms when using our Products, or when you
create an account with us;
·
details of your
use of our Products and the resources that you access (for example, information
about how you use our Products or visit our website(s), or what device you use
to access our Products);
·
if you contact us
or respond to messages and communications that we send to you, we may keep a
record of that correspondence;
·
your interactions with us on our social media channels;
and information we collect via cookies, as explained further below.
We may use cookies and other
similar technologies. Cookies are small files which store some information on
your computer or mobile device. We use them:
·
to allow us to
recognize you and your device, for example by identifying your IP address;
·
to allow our
Products to interact with a third party social network or platform (where you
have chosen to allow such interaction);
·
to allow our
payment processors to process your payment instructions;
·
to provide you
with more customized Products, for example to provide our Products in the
correct language;
·
to obtain data which will allow us to understand how
people are using our Products so that we can improve them.
If you use GRAs Products or
access any of our other Services on a social network like Facebook, GRA
receives certain information about you from the social network automatically.
The information we receive depends on the GRA Product you’re using, the social
network, and your privacy settings and your friend’s privacy settings on that
social network.
For example, GRA may collect
and store some or all of the following information provided by the social
network:
·
your first and
last name;
·
your profile
picture or its URL;
·
your social
network ID number (like your Facebook ID number), which is linked to
publicly-available information like your name and profile photo;
·
the social
network ID numbers and other public data for your friends;
·
the login e-mail
you provided to that social network when you registered with it;
·
your physical
location and that of the devices you use to access our Services;
·
your gender;
·
your birthday
and/or age range;
·
other
publicly-available information on the social network; and/or
·
any other information that you or the social networks
share with GRA.
If you access our Services from
a social network, you should also read that social networks Terms of Service
and Privacy Policy.
If you are unclear about what
information a social network is sharing with us, please go to the social
networks where you use our Products to find out more about their privacy
settings.
Cookies and Automated
Information Collection
We and service providers acting
on our behalf, like Google Analytics, store log files and use tracking
technologies such as:
·
Cookies, which
are small pieces of data transferred to your mobile device for record-keeping purposes.
·
Web beacons, which
let us know if a certain page was visited or whether an e-mail was opened.
·
Tracking pixels,
which allow us or our advertising partners to advertise more efficiently and
effectively.
·
Local shared
objects, also known as flash cookies, which help us to reduce fraud, remember
your in-Product preferences and speed up load times.
We and our service providers
use these log files, tags, and tracking technologies to collect and analyze
certain kinds of technical information, including:
·
IP addresses;
·
the type of
computer or mobile device you are using;
·
your operating
system version;
·
your mobile
devices identifiers, like your MAC Address, Identifier For Advertising (IDFA),
and/or International Mobile Equipment Identity (IMEI);
·
your browser
types;
·
your browser
language;
·
referring and
exit pages, and URLs;
·
platform type;
·
the number of
clicks on a page or feature;
·
domain names;
·
landing pages;
·
pages viewed and
the order of those pages;
·
the amount of
time spent on particular pages; and
·
Product state and
the date and time of activity on our Products.
·
In some cases, we
will connect this information with your social network ID or GRA user ID.
Please note that companies
delivering advertisements on our Services may also use cookies or other
technologies as described below in Third Party Advertising Including Tailored
Advertising and Analytics, and those practices are subject to those companies own
policies.
Other Information from Your
Mobile Device
If you use GRA Products on your
mobile device, in addition to your device identifiers, we may also collect:
·
the name you have
associated with your device;
·
your telephone
number;
·
your country; and
·
with your
permission, your specific geolocation and your mobile contacts
Information About
You That You Share With Us Directly
When you use our Services
(whether through a social network or through GRA directly), you may give us
information directly (like when you-re setting up your account) and we will
store that on our systems and use it for the purposes described in this Privacy
Policy. Some Products or parts of our
Services may use a more traditional registration or account set-up process
where you may be asked to give us some or all of the following information:
·
your age or
birthday;
·
your first and
last names;
·
your e-mail
address;
·
a password; and
·
information that helps us make sure it is you accessing your
account or helps us improve our services.
We may also let you create a
user profile, separate from your social networking site profile (for example,
your Facebook profile), that other GRA users can see.
Your user profile may include information like:
·
a profile photo;
·
Product username(s);
·
your gender;
·
biographic
details (like your age or age range);
·
approximate
location information that you provide;
·
links to your
profiles on various social network;
·
details about the
Products you use; and
·
a GRA user ID number that is created by GRA and used to
identify your profile.
By accessing our website(s) or
using our Products you consent to our use of cookies in accordance with this
Privacy Policy. You can disable cookies through your web or phone browser
settings but you may find you are not able to enjoy all the features of our
Products if you do so.
You agree that we (or a
supplier or group company acting on our behalf and only under our instructions)
may use your Personal Information for the purposes of:
·
contacting you,
for example as part of customer service or to send you updates about our
Products;
·
managing your
account and relationship with us and improving your experience when you use our
Products;
·
research,
surveying, and engaging with you, for example by sending you communications
(including by email) for these purposes;
·
marketing and promotion of our Products or related products,
for example sending you communications (including by email) for these purposes
on our, or a third party's behalf. For example, we might send you information
about merchandise relating to our Products.
If you do not want us to use your data in this way please let us know by
contacting us at IT@GarmentRepairApp.com;
·
to create
reports, analysis or similar services for use by us for the purposes of
research or business intelligence, for example to track potential problems or
trends with our Products;
·
and as otherwise expressly set out in this Privacy Policy
or as required by law.
We will only share your data with third parties (for
example, our group companies or suppliers):
·
with your consent
(including as set out in this Privacy Policy);
·
as reasonably
necessary in order to provide the Products to you (for example, by providing
your Personal Information to suppliers we may use to fulfill the Products or to
communicate with you);
·
where it is
necessary to carry out your instructions (for example, to process a payment
instruction we must provide your Personal Information to our payment
processors);
·
where your data
is on an anonymous and aggregated basis, meaning you could not be personally
identified from it;
·
when you submit information
as part of a competition or otherwise interact with our social media channels
(for example, by providing a testimonial about one of our Products) we may
publish the information you submitted, alongside your name and home country on
our website and social media channels;
·
as we reasonably
believe is permitted by law or regulation;
·
in order to
comply with any legal obligation, or in order to enforce or apply our terms and
conditions and/or any other agreement with you; or to protect the rights, property,
or safety of GRA, our users, or others;
·
in the event that
there is a sale of the assets of GRA or corporate restructuring, or as a result
of a change of control of GRA or one of its group companies, or in preparation
of any of these events. Any third party to which GRA transfers of sells GRAs
assets will have the right to continue to use the personal and other
information that you provide to us in the manner set out in this Privacy
Policy. We will not sell or rent your information to any third party outside of
these circumstances.
You may allow our Products to
interact with a third party social network or platform, which will provide data
about you to us. These applications or websites are created and maintained by a
third party which is not a part of, or controlled by GRA.
You should ensure that you read their terms of service and privacy policies to
understand how they treat your data and what data they might share with us.
You understand that where you
allow your account with us to interact with any third party social network or
platform, we may share data about you with your contacts (and vice versa) in
order that you may enjoy playing or using our Products socially. This data includes
your name, your social media profile picture and your
scores and/or progress in our Products.
You can make changes to what
data a third party social network or platform shares with us, or stop our
Products interacting with that social network or platform by adjusting your
settings with that third party provider, however you may find you are not able
to enjoy all of the same features of our Products.
We will retain your Personal
Information for as long as is necessary to fulfill the purposes for which it
was collected or as needed to provide you with Products. We may retain your
Personal Information after you have closed any account you have with us or
after we have ceased providing Products to you if retention of your Personal
Information is reasonably necessary to comply with our legal obligations, meet
regulatory requirements, resolve disputes between members, prevent fraud,
cheating or abuse, or enforce this Privacy Policy or any other agreement we may
have with a user.
The security of your Personal
Information is important to us. We maintain appropriate technical and physical
safeguards to protect your Personal Information against accidental or unlawful
destruction or loss, alteration, unauthorized disclosure or access, use and all
other unlawful forms of processing of the data in our possession. We use the
same level of skill in protecting your Personal Information as other similar
Products developers. However, since the internet is not a completely secure
environment we cannot guarantee that information you transmit via our Products
will not be accessed, disclosed, altered or destroyed by breach of any of our
safeguards.
We may provide links to third
party websites from our Products. You understand that when you click on these
links any data which you provide thereafter is subject to such third partys privacy policy and not to ours. Although we will
endeavor only to link to reputable websites, GRA takes no responsibility for the
content, safety or security of any third party website.
You have the right to request a
copy of the information that we hold about you. If you would like a copy of
some or all of your Personal Information, please
contact us at IT@GarmentRepairApp.com - we may make a small charge for this.
We want to make sure that your
Personal Information is accurate and up to date. You may ask us to modify,
correct or remove information by contacting us at the email address above.
Information that you have
shared via our Products on any social network or third party platform cannot be
amended or deleted by us where it is in the control of that social network or
third party platform. In addition, where any third party copies information
which you have made available via the use of our Products (for example, one of
your friends on a social network you allow to interact with your account), we
may not be able to amend or delete it because it may not be in our control.
You have the right to ask us
not to use your Personal Information for marketing purposes. To change your
marketing preferences, or to unsubscribe, please contact us at IT@GarmentRepairApp.com
We hope that you won’t have any
complaints about us or our Products. If you are unhappy with our use of your
Personal Information then please contact our customer services department by
emailing IT@GarmentRepairApp.com.
If any court or other competent
authority finds any of the terms of this Privacy Policy to be invalid or
unenforceable, the other terms of this Privacy Policy will not be
affected. This Privacy Policy is
governed by and interpreted in accordance with the laws of The United States of
America, Washington State, Benton County and the City of Richland. Any dispute arising in connection with this
Privacy Policy will be subject to the exclusive jurisdiction of the courts of
Benton County, Washington. We are
constantly innovating and looking for new ways to improve our Products and
Services. We may therefore amend this Privacy Policy from time to time to
reflect such improvements or any other changes to our business. We will
endeavor to tell you about any significant changes to this Privacy Policy which
we feel may disadvantage you in any material way.
This Privacy Policy was last updated on 6/1/2017.